faq

Frequently asked questions

How do I redeem my NRG Coins?


Send your NRG Coins in a stamped envelope to the sender's address attached to your packages label.




How is my infomation stored?


Our SSL is encrypted and securely transmits your online transactions, payment information, user login credentials, and other personal data to ensure that confidential and sensitive information is protected.




What is your privacy policy?


We will never share you information with any third paty. The first party is us and the second party is you. As you know, third parties have enough of our information in today's climate as it already is. We'll keep your information safe!




Are my NRG Squares still valid?


Yes, if you have NRG Squares from past orders they will be accepted with the new NRG Coinsl